These are the shared values, principles and behaviour that we follow in providing high quality service and commitment to our work. We act with integrity and show respect.
- Demonstrate a commitment to integrity and ethics.
- Speak positively and supportively about team members when apart.
- Listen to others for understanding and assume positive intent.
We are all accountable
- Accept personal accountability for our own actions and results.
- Focus on finding solutions and achieving results, rather than making excuses or placing blame.
- Actively engage in discussions and support decisions once they are made.
- Involve others in decisions and plans that affect them.
- Keep promises and commitments made to others.
- Personally commit to the success and well being of team-mates.
We are passionate about our business and our brand
- Promote a positive, energising and optimistic environment.
- Promote and implement creative and innovative ideas and solutions.
- Aggressively promote and protect our reputation.
We have the humility and hunger to learn
- Display openness and curiosity to learn.
- Solicit and provide honest feedback without regard to position.
- Personally commit to continuous improvement.
We love success
- Achieve results and celebrate when we do.
- Help people to be their best by providing coaching and feedback.
- Work with others as a team to accomplish results.
- Have a “can-do” attitude and drive to get the job done.
- Make people feel valued and appreciated.
- Make the tough calls.
We strive for simplicity
- Stop processes, procedures and activities that slow us down or do not add value.
- Work across organisational boundaries/levels and break down internal barriers.
- Deal with people and issues directly and avoid hidden agendas.